SHIPPING & RETURNS

Shipping

When you place an order before 16:00 pm, we'll deliver on the next day.

The Netherlands:                
€ 6,95 euro
Belgium & Luxemburg: € 6,95 euro
Rest of Europe € 9,00 euro

 

 Returns

You can return items within 14 days of delivery for a full refund. We also pay the return shipping costs if the return is a result of our mistake: if you received an incorrect or defective item.

You should expect to receive your refund within four weeks after returning your package, however, in many cases you will receive a refund sooner. This period includes the transit time for us to receive your return from the sender (5 to 10 working days). The time we need to process your return as soon as we receive it (3 to 5 working days), and the time it takes your bank to process our restitution request (5 to 10 working days).

If you want to return an item, you can contact us with your order number and details about the product you want to return.

We will respond quickly with instructions for returning the items.